Company director leads crusade against cyber crime

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Tuesday, October 21, 2008
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This is Gloucestershire

Caroline Coats is leading a one woman crusade against international cyber crime after she became a victim and was locked up in police custody for 12 hours.

The company director from Montpellier was arrested in Birmingham and questioned overnight after she tried to withdraw money from her account.

Caroline cleared her name but she lost £14,000 of her savings to cyber gangs in the Ukraine.

She has now given up work to create a website giving information about cyber crime in a bid to stop other innocent people from falling prey.

Speaking from home, Caroline said: "I was taking out money from my bank when I was surrounded by police.

"I was handcuffed and taken to the station – it was terrifying. I was kept in a cell while they travelled to my home and searched through paperwork.

"I knew I had been conned but I concentrated on getting out."

Caroline was eventually cleared of any wrongdoing and released without charge.

But she was incensed that she had become a victim and had her savings stolen.

Caroline became embroiled in the scam as she searched for work in December last year.

Her CV was posted on a UK recruitment website and a German company called GMI Autos contacted her.

As a fluent German speaker she accepted a position as Senior Payments Product Manager.

The company transferred money into her account for her to move across to them.

She contacted the bank which confirmed the money was in her account and waiting to clear before transferring the equivalent money from her own savings to the company.

She took the job in good faith and had no idea that the company was a front for Ukrainian gangsters, who had hacked into a customer's bank account in Somerset and transferred £3,000 to her.

The experience has spurred Caroline to set up an internet site to warn others of cyber fraud.

Her site provides news, advice and research on the latest threats to computer users.

She said: "I was amazed when police said they had no dedicated unit to investigate cyber crime outside of London.

"It means members of the public are very exposed and it galvanised me into wanting to educate people.

"There are sites out there selling programmes to copy people's bank details.

"It's frightening and there's no unified site with details of what's out there and precautions that can be taken to minimise the risk."

Mark Coote, the Conservative's prospective Parliamentary candidate for Cheltenham, added: "Cyber crime is vast and the gap in provision when it comes to advice is also huge.

"Police do not currently have the resources to combat it effectively.

"The site will enable people to report their experiences and urge others to be aware of the dangers out there."

The site – www.cyberfraud.org.uk – is due to go live next month.

Inspector Paul Cruise of Gloucestershire Police, said: "Cheltenham Police take any incidents of fraud very seriously and Gloucestershire Constabulary has an economic crime unit, which assist with reports of such crimes and help other law enforcement agencies in their investigations."

If you have become a victim of fraud contact Gloucestershire Constabulary on 0845 090 1234.

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9 Comments

  • Profile image for This is Gloucestershire

    by karl gregory, london

    Wednesday, October 22 2008, 9:27AM

    “I have just been alerted to your plight by a friend! I am running an awareness campaign on the dangers of CV ID fraud, and desperately trying to connect with you today.

    CNN are interested in covering this story, but need to talk to you asap. I am a director at iProfile CV, which helps protect people from CV ID fraud. Apologies for the un conventional approach to contacting you, but i haveno other way to get in contact. If you could contact me on 07042000580. Many thanks”

  • Profile image for This is Gloucestershire

    by Wanda, Stroud

    Tuesday, October 21 2008, 10:57PM

    “An aquaintance told me that someone phoned their bank to say he'd moved house, and phoned again a few days later to say he'd lost his card. The bank sent a new card to the new address and a large sum of money was withdrawn. The person only realised something was wrong when he was unable to use his card as, inexplicably, his account was overdrawn. This happened quite recently, with one of the major banks. Scary.”

  • Profile image for This is Gloucestershire

    by Michelle, West Midlands

    Tuesday, October 21 2008, 11:44AM

    “What a terrible story. People don¿t realise the sensitivity of the information held in their CV. There are solutions to help combat CV ID fraud - a recent controlled experiment to raise awareness of CV ID fraud, run by the online CV company iProfile and supported by the Met Police and IACC, showed that the average CV contains eight pieces of information used in identity theft. Their report makes interesting reading on the iprofile .org website”

  • Profile image for This is Gloucestershire

    by Andrew Oakley, Winchcombe

    Tuesday, October 21 2008, 11:03AM

    “A company director didn't find it odd that she was being asked to move large sums of money through her own private bank account?”

  • Profile image for This is Gloucestershire

    by Skeptic Bob, Cheltenham

    Tuesday, October 21 2008, 10:59AM

    “You'd have to be pretty nieve to accept funds from an unknown entity! Worries me that someone who would do that is advising us on the do's and don'ts. Good luck!”

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