Funeral business modernises its services and enters The Citizen and Gloucestershire Echo Business Awards 2013
A FUNERAL service business in Gloucestershire which employs three generations of the same family has been modernising to help its clients
Mason & Stokes, which has been part of the county for over 150 years, has invested in a new engraving machine and website to improve its quality of service.
The company, which is based on Hewlett Road, Cheltenham, is the latest entrant for the Family Business of the Year category of The Citizen and Gloucestershire Echo Business Awards 2013.
The new computerised engraving machine means coffin plate details can be programmed in and engraved automatically. Meanwhile, the new look website has been designed to help clients navigate the business' services more easily.
Traditional Shave, Facial Treatment, Whisky and a Shoe Shine -...View details
Gents, enjoy a traditional shave, facial treatment, glass of whisky and a shoeshine for £31
Terms: Early and later appointments available upon request.
Contact: 01242 504887
Valid until: Tuesday, December 31 2013
The company is owned by David and Barbara Mason and their two children Richard and Joy Mason.
The day to day running of the business is carried out by David, Richard and Joy. There are five employees and three part-time bearers.
Stokes Funeral Service was established in 1853. The business passed down through four generations to Eric Stokes in 1946. In the 1950s a young David Mason began helping Eric out by driving the hearse. As the years went by David became a bigger part of the funeral business and Eric a part of the Mason family. In 1984 David's youngest son Richard started working alongside his father and Eric. The business continued to grow and conduct more funerals and in 1987 moved to a bigger premises. The name was altered and Mason and Stokes opened in its current spot on Hewlett Road.
David's daughter Joy was employed part-time in the office in 1990. Richard and Joy are now full time partners in the company alongside their father.
The third generation of the family, Jessica Bryars, works part-time in the office as an administrator.
Mason & Stokes prides itself on customer service and the way it deals with families who are going through very difficult times.
The business has also held open days offering members of the public an opportunity to visit the premises. This year 250 visitors attended the event, raising £1,250 for child bereavement charity Winston's Wish.
For the second year running the Business Awards have accountants Randall&Payne as title sponsors.
Judging for the awards is taking place this week.
The winners will be announced at a special gala awards evening at The Centaur at Cheltenham Racecourse on October 3.
For more details and to book your tickets visit www.southwestbusiness.co.uk/ gloucestershirebusinessawards, www.gloucestercitizen.co.uk/ businessawards and www.gloucestershireecho.co.uk/ businessawards.