Gloucester Rugby clamps down on 'fraudulent' use of concession tickets
CONCESSIONARY season ticket holders could be banned from Kingsholm if they lend their tickets to others.
Gloucester Rugby say they are clamping down on fans who “fraudulently” use special concession tickets for cheaper entry to Kingsholm.
The club said a few people had been trying to get into the games at reduced rates which they aren’t entitled to.
Mark Williams, Gloucester Rugby operations manager, said: “It has become apparent that a small number of supporters attempt to defraud the system in this way, and we would like to stress that we have the means to identify incorrect usage of concession tickets and that, from now on, access will be denied.”
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Concessions being abused include those for juniors, military personnel, senior citizens and supporters with special needs, the club said.
The warning follows the introduction of a new electronic bar code reader entry system at all the turnstile and side entry gates at Kingsholm which allows the operator to see the grade of ticket being scanned.
A club spokesman said if the operator has any doubt about the person presenting the concession ticket or card, they will be asked for proof of age or evidence allowing use of the concessionary rate.
When supporters appear to be incorrectly using a concession ticket or card, they will be given a ‘Ticket Upgrade Card’ to be handed in at the ticket office.
A statement on the club’s site said: “The club would like to encourage supporters not to try and gain entry by erroneously using a concession ticket or card.
“This will only put the individual and the turnstile operator in an embarrassing situation, and could also cause a season ticket to become void for the rest of the season.”
Bob Rumble, chairman of Kingsholm Supporters Mutual, agreed with the club’s sentiment but said there are legitimate concerns with the club’s capability to deal with ticket changes – one season ticket holder had difficulty transferring a senior citizen ticket to a junior one for one game, for example.
“I understand why the club would want to prevent incorrect use of season tickets but I am not sure it would always be appropriate to use the word fraud,” he said. “I have had a number of emails from our members with genuine concerns.”
But Gloucester fan Len Lewis said: “If I have to pay full price, I don’t see why any one else should be able to get in on concessionary rates.”