Partnership between Red Cross and fire service to help victims

VICTIMS of domestic fire will be given emotional and practical support as part of a new alliance between the fire service and British Red Cross.

Red Cross volunteers will work with Gloucestershire Fire and Rescue Service to respond to incidents from 5pm to 7am during weekdays, and 24 hours on weekends.

They will offer practical help, advice and comfort to residents when needed.

Chief fire officer Jon Hall said: "Our crews see first-hand the damage that domestic fires cause across the county, not just to homes but to people's lives."

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"This is a great opportunity to work with volunteers who are able to give the emotional support residents sometimes need, often while we are still firefighting. I hope this new alliance goes from strength to strength."

Dan Spencer, Red Cross FESS coordinator, said: "The Red Cross is really excited about bringing this service to Gloucestershire as it gives us an opportunity to help people in need of support during traumatic times."

"Few people realise how much damage even a small fire can create. Smoke penetrates everywhere. All carpets, soft furniture and clothing will be affected and invariably have to be replaced. "

"Losing your home is a devastating experience and when people are under stress they can react in a range of ways. Often they are very upset and our volunteers are able to support people in these situations with sensitivity."

Councillor Will Windsor-Clive, cabinet member for community safety at Gloucestershire County Council, said: "This new partnership is a great example of the way in which fire and rescue is increasingly working with other organisations to deliver a service above and beyond what is expected of it. It is something that will greatly benefit residents."

Both groups will be signing a statement of strategic alliance to formalise the new partnership.

The Red Cross is looking for more volunteers, and can be contacted on 0117 3012619, or dspencer@redcross.org.uk.