Post office to be given major facelift
A POST office in Cheltenham will close for two weeks to undergo major refurbishment.
Customers to Tewkesbury Road Post Office have welcomed plans to modernise their local branch, which will also see its opening times extended.
The post office will close on October 16 and will reopen on October 31 at 1pm.
As part of Post Office plans to give the branch a new look, designers have decided to install three serving positions to increase the flow of customers.
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These will include a mixture of two traditional screened counter positions and a post office serving point at the retail counter.
Post Office customers will also benefit from longer service hours. The branch will soon open from 9am to 5.30pm Monday to Saturday, will no longer close for lunch and will remain open on Saturday afternoons. Ivor Newland, 83, who lives in nearby Waterloo Street, said: "It will be helpful, especially on Saturday afternoons. It's very busy for a small post office and a lot of businesses send paper work from the branch. On some occasions I have been waiting for half an hour in the queue."
The branch will also offer car tax renewals.
Motorist James Jones, who lives in nearby Compton Road, said it will save him "time and hassle" renewing his car tax.
The 65-year-old added: "Usually, if I have to renew my car tax, I would get a bus to the general post office in town. This will be more convenient."
The Post Office, now independent of Royal Mail, is the largest retail network in the UK, with more than 11,700 branches.
Post offices in Gloucester Road and Cheltenham High Street will remain open during the refurbishment.
Post Office Regional Network Manager, Adrian Wales, said: "We understand how important having a post office is to residents in the area and we are confident that this new modern Post Office service will meet the needs of the local community and secure services for the future."
He added: "The modernisation is part of a major investment programme to convert the post office network to new-style branches and this investment, the largest in the history of the post office, marks a commitment to no more branch closure programmes."