Prestbury man called three times in a week by same con artists
ELECTRICIAN Russell Glen is warning homeowners to beware of phone scams after being called three times by con artists in just one week.
The 54-year-old was called at his Prestbury home last week by a woman with an Indian accent who said she had just been alerted to a fault with his computer.
This was despite the father-of-two having not turned on his computer in three days.
He said: "They used a different name for the company each time. She was asking me to turn on the computer and go through the files with them.
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"I asked whether it was a scam and she hung up.
"They've tried it with me three times and it's obviously very annoying.
"I expect that if I'd done what they asked me to they would have asked for my bank details at some point.
"I could tell it was dodgy. I'm worried elderly people might be caught out by them."
Gloucestershire Trading Standards has received numerous reports of this scam, which often involves the caller claiming the resident's computer is infected with a virus and about to crash.
Consumer advice and community development manager Martin Bruton said: "Please be extremely cautious should you receive a call from someone claiming they can solve a problem they have identified with your computer.
"The caller will claim your computer contains a virus and they can help to remove it. This is a scam.
"We have heard from people who do not have a computer who have received these calls.
"The aim is to get a payment from you for unnecessary or bogus work and to get access to your computer to look for bank account details, passwords or other personal information.
"We would advise anyone who receives a call like this is to not enter into any discussion with the caller and to put down the phone.
"Do not give your credit card details or log on to any websites suggested by the caller."
To report a suspected scam, call Trading Standards on 08454 040506.