Taxi drivers in Gloucestershire under fire with 50 complaints
MORE than 50 complaints have been lodged against taxi drivers this year, ranging from indecent exposure to beeping the horn.
In Gloucester, the city council has had 27 complaints about drivers since January 1, Stroud District Council had 22 and in the Forest of Dean, there were just two.
Concerns about the standard of driving have been raised several times, as has the attitude of some drivers and the condition of cars.
Gloucester taxi driver Jeff Payne said he was surprised at the number of complaints but added it should be easy for drivers to help themselves.
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"I don't get any complaints because I drive carefully," he said.
"You definitely have to be on your toes, especially at night time because you don't know who or what is going to get in your car. Our biggest bugbear is private hire taxis illegally picking people up, I imagine a few complaints have been made about that."
Other issues included takeaways and bed and breakfasts offering their own taxi services, concerns about CRB checks and the cost of fares.
An allegation of indecent exposure was made against one driver in the county, who was cleared.
Most of the complaints resulted in a written or verbal warning to the drivers in question.
A Gloucester City Council spokesman said: "The council takes its licensing responsibilities for the Hackney Carriage and private hire trades very seriously.
"Any claim of improper conduct regarding a driver's attitude or behaviour, or disrepair to the vehicle, should be reported to the council and these will be investigated.
"The licensing team try to ensure a consistent approach across the city to ensure regular users and visitors to the city have a good experience when using licensed vehicles."