23 Replies

  • Profile image for Matt1006

    by Matt1006

    Thursday, March 14 2013, 12:42PM

    “Not just me, then. Had same issues with error messages when submitting comments, but then found the comments were posted anyway (despite the error message stating they hadn't been).

    There seems to be gremlins on this website most days, to varying degrees. Another recent refresh of the site, but basic teething issues continue. Rather that tarting up the look of the site again, how about getting it to work properly, day in day out?”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Thursday, March 14 2013, 1:40PM

    “The site is almost unuseable now. I also hate the advertising links all over stories.”

  • Profile image for Matt1006

    by Matt1006

    Friday, March 15 2013, 10:16AM

    “Plenty of duplicate comments being posted today, too. So TiG haven't managed to sort out whatever the problem is.

    Question - are TiG not aware there is a problem, or do they know but can't get it fixed, or do they just not care...?

    If TiG do know, why don't they delete the duplicate postings?”

  • Profile image for Ysedra

    by Ysedra

    Friday, March 15 2013, 11:32AM

    “Maybe they made tech support redundant, or reduced their hours to one check-up every month, whether the site needs it or not..?”

  • Profile image for Matt1006

    by Matt1006

    Friday, March 15 2013, 12:09PM

    “Ysedra - to make them redundant, they'd need to have been employed first... Given how long it takes TiG to sort out issues, my suspicions are they pop up to the Job Centre and advertise for tech support, as & when required... It then gets fixed when they find somebody looking for a few hours' work.

    The site seems to be acting up even more today. Can't decide if it's amusing that TiG don't seem to realize / care, or whether it's becoming increasingly infuriating.”

  • Profile image for Morrigan

    by Morrigan

    Monday, March 18 2013, 9:11AM

    “Now I have a vision of Matty Holmes going down to the Job Centre, where a dozen or so malnourished techies are lined up on the pavement, and saying, "Right, you, you, and you, get on the back of the pick-up. The rest of you, try again next month"...”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Monday, March 18 2013, 10:32AM

    “No one is interested. These comments are ignored,as are tweets and emails. It seems that they are not capable of fixing the problems”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Tuesday, March 19 2013, 3:29PM

    “St John's Church in Coleford set to close

    Today under Gloucester News”

  • Profile image for Ysedra

    by Ysedra

    Wednesday, March 20 2013, 10:16AM

    “When I said, about half an hour ago, that that was it, I'd had all I could take of the pop-ups and wouldn't be using the site anymore, the pop-ups... stopped. TiG seem to do that, see how far they can push readers, then ease off for a bit...”

  • Profile image for Ysedra

    by Ysedra

    Wednesday, March 20 2013, 10:20AM

    “Now it's hard to find that thread, when clicking 'Community'... http://tinyurl.com/bnu4tsa

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Wednesday, March 20 2013, 10:22AM

    “Just had a a notification that someone has commented here. I see nothing.

    Perhaps it will appear later when this terrible web site decides to actually show it.

    In this day and age there is no excuse at all for these technical failings, and for the paper to ignore it's readers views is a death knell. How about some answers from TIG?”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Wednesday, March 20 2013, 11:48AM

    “This is ery wierd. This thread keps appearing and then disappearing”

  • Profile image for Matt1006

    by Matt1006

    Thursday, March 21 2013, 11:35AM

    “SDIL - this thread seems to swap in & out with the other one you created around the same time.

    Just another glitch on this website. And another one TiG seem unwilling / unable to fix.”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Thursday, March 21 2013, 11:42AM

    “Once again a notification arrives by email telling me someone has posted, but nothing showing here Is the software on a go slow?”

  • Profile image for Matt1006

    by Matt1006

    Friday, March 22 2013, 10:31AM

    “Hello TiG, are you there?

    It's apparent that the issues with comments being posted more than once after their writers get an error message saying it hasn't been posted (but in reality has) continue this morning.

    When are you a) going to realize this, and then b) fix the gremlins which are generating apparently-unnecessary error messages?????”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Friday, March 22 2013, 11:21AM

    “I think we can safel assume that either:
    They don't care
    They don't know how

    I have tweated to the TIG acount and sent emails to the site ( which have not been answered )”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Friday, March 22 2013, 11:48AM

    “.”

  • Profile image for Ysedra

    by Ysedra

    Sunday, March 24 2013, 11:26AM

    “TiG don't seem to treat Twitter as a two-way conversation at all.

    Mind, technically, as the name implies, it's primarily a 'shout-out' service which happens to lead to the odd conversation.”

  • Profile image for Ysedra

    by Ysedra

    Sunday, March 24 2013, 12:02PM

    “TiG is broken again. I've tried posting this on the Sue Oppenheimer story four times now...

    So, just to re-cap (and people will correct me on the details, I'm sure), the previous administration at the county council, Labour with the support of the Lib Dems, proposed an MBT scheme, which the Conservatives opposed on anti-incineration grounds. Then, when the Tories gained control of the council, they threw open waste strategy planning to consideration of all options, and the eventual solution just happened to be the incineration strategy they were dead set against before.

    Presumably, then, the Conservatives are prepared to admit that they changed their minds on the reasons for rejecting the earlier proposal, and support it in principle now. To get around the 'commercial sensitivity' problem, why not get cross-party agreement on the smaller, less obtrusive MBT plant, with the technical details about off-loadign the fuel, etc, already sorted out in principal before any company gets within sniffing distance of making an offer, and then they can keep their sensitivities to themselves, or at least I'd trust a (again, cross-party) committee to deal with those sensitivities, provided that broadly, the right choice had already been specified.”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Monday, March 25 2013, 9:55AM

    “Incrdible that an organisaton this siz should continue to have these problems over all this time”

  • Profile image for Matt1006

    by Matt1006

    Tuesday, March 26 2013, 11:56AM

    “Many multiple comment postings AGAIN today. So the problem STILL exists.

    My mind is made up - TiG clearly don't give a monkeys about their knackered website.”

  • Profile image for Soft Data Internet Limited

    by Soft Data Internet Limited

    Tuesday, March 26 2013, 1:13PM

    “Same here”

  • Profile image for FreeRadical1

    by FreeRadical1

    Tuesday, April 02 2013, 6:33PM

    “Yes, I've noticed that this thread had disappeared as well. So has a comment that I left on it last week. I had assumed that the thread had been deleted, but here it is again. What a website!”

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